Every "Thank You" matters . Every 'Sorry' matters
writer- Rahman Moshiur
When we see foreigners coming to our country they frequently thank and say sorry to others. Especially we see this in case of Americans and Europeans. They also ask questions like " How are you" while they meet. Why are these for? Are those simple words or sentences or just they are representing a culture of appreciation, empathy and love behind the curtain?
Each thank matters. This simple word can make or change someones day . It may soothe somebody who is angry or can give hope to somebody who is stressed or depressed. Every single interaction involves some sort of taking and giving whether it is in the form of speaking or material exchange. For example , in class a teacher delivers and student listen; in a hospital a doctor serves a patient ; in a barbour shop , you go for having cut you hair ets etc . Can you count how many such exchanges are you involved? In your family, workplace, institutions, in markets or in any places? Are you aware of how many people are you in contact everyday? If all these dealings end with a " thank|" or a "sorry" ; it will surely affect mentality ,physique and after all the relations. Every single interaction which ends happily this way obviously will have a positive impact on your heart and brain.
Now lets think in a bigger aspect; what about a family, society and country. In a group of 10 people, say only one thanks and others not. Although it will be tough for the one to continue, he will have nothing to lose and as good things are contagious, others may start the same in a few days . Now think about the change in the interactions among the ten . Maybe, exchange of only a single word can end up any bad nothing in the future.
What about a stressed work environment where around 100 people are rushing to serve the customers. Every transaction for a customer requires the environment of many desks and hands before it gets properly executed. It is time that although everybody in a rush and in a hurry to get the work done as early as possible. At the same time a simple thank with a good service may make the customer think to come next time and after completing all these dealings within a fixed period, employees do not feel tired rather they still feel covered at played a crucial role in rising their emotional intelligence up. They want to work more. They love their workplace more. They become more loyal. The most interesting fact is that all these are happening without spending a single penny by the company. In a thankful situation like this , there will be fewer misunderstanding among the staff, resulting in a happy HR Team
writer- Rahman Moshiur
When we see foreigners coming to our country they frequently thank and say sorry to others. Especially we see this in case of Americans and Europeans. They also ask questions like " How are you" while they meet. Why are these for? Are those simple words or sentences or just they are representing a culture of appreciation, empathy and love behind the curtain?
Each thank matters. This simple word can make or change someones day . It may soothe somebody who is angry or can give hope to somebody who is stressed or depressed. Every single interaction involves some sort of taking and giving whether it is in the form of speaking or material exchange. For example , in class a teacher delivers and student listen; in a hospital a doctor serves a patient ; in a barbour shop , you go for having cut you hair ets etc . Can you count how many such exchanges are you involved? In your family, workplace, institutions, in markets or in any places? Are you aware of how many people are you in contact everyday? If all these dealings end with a " thank|" or a "sorry" ; it will surely affect mentality ,physique and after all the relations. Every single interaction which ends happily this way obviously will have a positive impact on your heart and brain.
Now lets think in a bigger aspect; what about a family, society and country. In a group of 10 people, say only one thanks and others not. Although it will be tough for the one to continue, he will have nothing to lose and as good things are contagious, others may start the same in a few days . Now think about the change in the interactions among the ten . Maybe, exchange of only a single word can end up any bad nothing in the future.
What about a stressed work environment where around 100 people are rushing to serve the customers. Every transaction for a customer requires the environment of many desks and hands before it gets properly executed. It is time that although everybody in a rush and in a hurry to get the work done as early as possible. At the same time a simple thank with a good service may make the customer think to come next time and after completing all these dealings within a fixed period, employees do not feel tired rather they still feel covered at played a crucial role in rising their emotional intelligence up. They want to work more. They love their workplace more. They become more loyal. The most interesting fact is that all these are happening without spending a single penny by the company. In a thankful situation like this , there will be fewer misunderstanding among the staff, resulting in a happy HR Team
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Thanks a lot
Regards,
morsalina